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STORE POLICY

Shipping & Delivery

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All products are carefully packed and shipped via standard post. Delivery costs begin at £4.99, with shipping typically taking 2 to 3 days. Please note, delivery times may be longer during busy periods or for international shipments. Whenever possible, items will be shipped locally.

For orders over £50, shipping within the UK is free of charge.

Refunds & Returns

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If the artwork arrives damaged, please contact us right away to discuss the next steps.

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We do accept returns within 14 days of purchase; however, shipping costs are not covered and will be the responsibility of the buyer. If you'd like a refund for your artwork and are willing to cover the return shipping, we will process your refund once the artwork is received. Please contact us if you would like to return your artwork and we will provide you with the necessary information.

Digital Downloads

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By purchasing a digital download from our store, you agree to the following terms:

 

Usage: The digital downloads are for personal use only and may not be resold, redistributed, or shared in any form. Any commercial use is strictly prohibited.

Access Period: You will have access to download your purchased files for up to 30 days from the time of purchase. After this period, the download link will expire.

File Format: The files will be provided in JPG format. If you require a different file format, please contact us before purchasing, and we will do our best to accommodate your request.

If you have any questions or issues with your download, please don't hesitate to reach out.

Payment Methods​

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We accept a variety of payment options including

Credit / Debit Cards

PAYPAL

Apple & Google Pay

Sustainability

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We prioritize sustainability by using responsibly sourced paper or wood. All artwork is carefully packaged in durable, recycled corrugated cardboard boxes. To further reduce our environmental impact, we partner with printing agencies located in the UK, Europe, the USA, and Australia, ensuring a more eco-friendly production and shipping process.

Privacy Policy​

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At artchoo, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by artchoo and how we use it.

 

By using our website, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, etc., which may be voluntarily provided by you when you contact us, sign up for a newsletter, or create an account on our site.

  • Non-Personal Identification Information: This may include browser type, device type, operating system, and website usage data (e.g., pages visited, time spent on the site). We use cookies and similar technologies to track this information.

  • Payment Information: If you make a purchase on our website, we may collect payment details, including billing address and payment card information, through a secure payment processor.

 

2. How We Use Your Information

We may use the information we collect in the following ways:

  • To personalize your experience and respond to your inquiries.

  • To improve our website and services based on the feedback we receive from you.

  • To process transactions and send you related information, including confirmations and updates.

  • To send periodic emails regarding your order or other products and services.

  • To improve customer service by better understanding your needs.

 

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. This includes encrypting sensitive data and using secure servers. However, please note that no method of electronic storage or transmission is 100% secure, and we cannot guarantee the absolute security of your information.

 

4. Cookies

Our website uses cookies to enhance user experience. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings, but this may limit certain features of the site.

 

5. Third-Party Services

We may use third-party service providers to help us operate our website and business, such as payment processors or marketing platforms. These third parties may have access to your personal information but are obligated to not disclose or use it for any other purpose.

We do not sell, trade, or rent your personal identification information to others. However, we may share information when required by law or to protect the rights and safety of our users.

 

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access, update, or delete your personal data.

  • The right to object to or restrict certain types of data processing.

  • The right to withdraw consent where processing is based on consent.

If you wish to exercise any of these rights, please contact us at [Your Contact Information]

 

7. Children's Privacy

Our website does not knowingly collect or solicit personal information from anyone under the age of 13. If we discover that we have inadvertently collected information from a child under the age of 13, we will take steps to delete that information as soon as possible.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the “Effective Date” at the top of this page.

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If you have any further questions regarding our policies please don't hesitate to contact us

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